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Live chat Email us Service Code: 3456676251
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3456676251
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Reviewed: Fri, May 17, 2024
About Hertz: 6.0 /10
I rented a car from Hertz for one day at Bergen Airport on May 3rd. They did not provide any paper documents and promised to send the contract and receipt to my email, which I never received. Therefore, when I picked up the car at the Hertz branch in Evones Airport around 10:00 AM on May 4th, I carefully checked each charge on their tablet. The order on the rental platform indicated that I needed to pay 1411 NOK at the branch when picking up the car. When I showed the rental fee as indicated on my order to the staff, I found two insurance charges in the contract. I immediately questioned them and informed them that the rental fee I paid already included three basic insurances, so I did not need any additional insurance. The staff told me that these two insurances were mandatory by Hertz. I added an additional driver for 4 EUR/day for three days. I took a photo of the contract receipt page with my phone, as Hertz’s branch still did not provide any paper documents. The charges for this 3-day rental period from Hertz were reasonable, and by the way, the E10 in the Lofoten Islands is a national scenic road with no tolls! Everyone knows that! So making up toll charges is impossible. I remind everyone who rents from Hertz and picks up the car at the airport, if the rental fee is paid at the branch, be sure to carefully check each charge on the tablet! Because Hertz will add extra insurance and other fees!

Relevant Reviews on Hertz EVENES AIRPORT

Randolph Titus

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Reviewed: Sat, Feb 24, 2024
About Hertz: 10.0 /10
The car rental process was smooth, and it was the first time I got the exact model I reserved. Quite satisfied.
About QEEQ: 10.0 /10

Otto Bach

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Reviewed: Sat, Mar 30, 2024
About Hertz: 10.0 /10
Satisfied with the service
About QEEQ: 10.0 /10

Allen Bertram

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Reviewed: Wed, Mar 27, 2024
About Hertz: 10.0 /10
Great, our flight was delayed but they held the car for us.
About QEEQ: 10.0 /10

Lionel Pope

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Reviewed: Thu, Aug 8, 2019
About Hertz: 2.0 /10
Unjustified charges!

Marjorie Nelly

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Reviewed: Wed, Oct 11, 2023
About Hertz: 4.0 /10
Despite confirming no violations, an additional 700 NOK was charged! No clear response from the rental company so far!

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