Booked a Camry but got a Yaris instead. Hertz said they had no cars left and refused to upgrade to a bigger car, making it hard for us to fit our luggage. Not a great experience.
I had reserved a Toyota Camry, but upon arrival, I was told to choose between a Honda HRV and a Toyota CHR, which meant being downgraded from a mid-size sedan to a compact SUV—three levels down. When I asked why, they said there were no Camrys available, even though there were Camrys parked in the lot. In a rush to keep to my schedule, I chose the Honda HRV instead of arguing with the staff.
I prefer hertz now because staff is very friendly and they take very less time to providena car
Overall i am satisfied with the service
About QEEQ:10.0/10
I used this for the very 1st time there was an option to ammend but i was not able to ammend the time as i selected tje wrong time in my booking
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