Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.

There were two service counters at the site. We arrived when there were no other customers, so we completed the process immediately without waiting.

The lady on duty was very stubborn. We arrived two hours early and wanted to pick up the car early and return it early, but she refused, saying the price would be different if we picked it up early. Who is she trying to fool? We had to wait until her shift ended. Then a young lady helped us pick up the car early, and we also returned it early. It felt like the first person was either unfamiliar with the job or discriminating against Chinese people. I strongly complain about someone called Sevilla.

Both pickup and drop-off were very easy, the staff were very friendly.

It is a well-organized and large-scale car rental company. I had a minor accident during the trip, and the company helped me handle it promptly and replaced the vehicle. I am quite satisfied.