I booked a car for 7:30 AM, but after completing the paperwork, I had to wait another half hour because the car wasn't ready. I reserved an SUV but was given an A3, otherwise, I would have missed my meeting. The car was full of scratches not recorded on the paperwork, so I hurriedly took some photos. There were no staff members when picking up the car, so I had to ask staff from another company to switch the car system to English. This was my first and last time using OK MOBILITY!

They only have service centers in Germany and Spain. Communication over the phone isn't very effective when problems arise, so I don't recommend using them in other European countries.