From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3630906326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3630906326
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Reviewed: Thu, May 9, 2024
About AUTOVIA: 2.0 /10
Poor

Relevant Reviews on AUTOVIA in Italy

Jessica MacArthur

View more >
Reviewed: Tue, Jul 2, 2024
“Milan-Dolomites-Padua-Venice”
About AUTOVIA: 6.0 /10

The service attitude was okay, and the wait time was only a few minutes. However, the staff informed me that there were no Audi A3s available and gave me a GM SUV instead, which they considered an upgrade due to its larger size. I was not happy about this because smaller cars are more suitable for the narrow, winding, and steep roads of the Dolomites. A larger car would only make driving more cumbersome.

I was not satisfied with the car upgrade and the refusal to note the existing damage on the rental form, although everything else was fine.

Laura Larkin

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Reviewed: Thu, Mar 14, 2024
About AUTOVIA: 2.0 /10
The car provided did not match the one I booked; I received an extremely damaged old vehicle. They claimed all cars were like that and had no Smart available. The staff had a terrible attitude, especially after learning I refused to purchase any insurance. They ignored my request for help with my 30 kg suitcase, and one of the female staff members complained of back pain. Ultimately, a passerby helped me with my luggage. The car was very old, had no USB port, and the central console screen was almost unreadable, so I had to use my phone for navigation. For pickup, they had to collect me from the airport, but communication was difficult in English until a local helped translate. I had to wait outside the airport for them, which was 5 km away. They charged €50 for dropping off the car at the airport, whereas my nearby hotel owner charged €30 for the ride. Overall, my 7-day rental cost me over €20 additionally, and the taxi to the airport cost me €30 for 5 km. They also charged me over €800 without explanation; I have notified the bank for investigation and they advised me to report to the police if necessary. Be careful when dealing with this company or any car rental in Italy, as even gas stations can be tricky.

York Murray

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Compact | Hyundai Elantra or similar
Reviewed: Sat, Aug 29, 2020
About AUTOVIA: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Zora Josh

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Reviewed: Sun, Nov 5, 2023
About AUTOVIA: 4.0 /10
The store is simple and the address information is confusing. It's very difficult to find for both pick-up and drop-off. The car had multiple external damages that weren't repaired. Three months later, without any prior notification, there was a sudden charge on my credit card. It was only after the bank blocked the transaction that I received an email informing me about a violation, and mentioning that there would be a penalty for late payment. However, despite my repeated requests, I was not provided with a payment link. I suggest avoiding this supplier in the future.

R.Scott

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Compact | Opel Astra or similar
Reviewed: Sat, Jul 13, 2019
About AUTOVIA: 9.3 /10
The car was excellent , the check in process was longer than with previous companies I’ve used. I wasn’t happy about having to return the car cleaned to such a high standard to avoid an excess charge - something else I’ve never had to do. Would hire from them again though .
About QEEQ: 10.0 /10

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