The service was great, and the car pickup process was very quick. It only took 10 minutes to complete the paperwork after arriving at the store. The car was in excellent condition and had unlimited mileage, so we could drive as much as we wanted.
The pickup instructions were unclear, the BUS had changed routes without updates, and even though we were notified in advance and arrived before closing time, the process was fully self-service with no staff on site. The car was old with poor condition, the key battery was dead, and the car had scratches and dents.
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