Agreed to pick up the car at 9 o'clock, but they said the car was on the way when we arrived. We waited until 9:40 before they leisurely told us they were changing the car to a Mazda 3 and upgrading three levels. Do they think we don't know cars?
They are represented by Europcar. They overcharged at pickup and promised a refund at drop-off but didn't fulfill it.
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