The staff pretended to be nice but added many extra insurances without informing us. Terrible.

My deposit hasn’t been refunded yet, and I don't know if they charged me. I’m writing this review to warn other fellow countrymen. Don’t think that choosing this rental company is a good deal. I rented from this company in two consecutive cities, and no matter how many times I refused, they added all kinds of insurance and printed it out, taking advantage of the fact that you don't understand English. Once you sign, it's considered a contractual agreement! The first time, they gave me an insurance bill of over $200, even though I explicitly told them I didn't want it. The second time, the same thing happened even though I only rented for one day. Don't think that just saying 'NO' is enough; they will print out a whole bunch of insurance for you. And after returning the car, you'll face the awkward situation of figuring out how to get back to the airport. It's better to choose a rental company run by Chinese! Remember, Americans aren't as friendly as you might think. Fellow countrymen, please be cautious when renting cars.

First time renting a car abroad, very good!

Pick up and drop off at the airport, very convenient

The drop off was very bad! No signs in the car park directing. Nothing to say where to drop keys. Managed to eventually find it our selves as the phone number given was not 24/7!! Very poor ending to what otherwise would have been a good experience.

Easy and straight forward. Only issue was not easy rent cars problem.