Convenient

When I arrived 30 minutes early to pick up my car, the first staff member told me to come back in 15 minutes. When I returned after 15 minutes, another staff member told me to wait another 15 minutes. This was really frustrating.

The car pickup is not at Terminal 3; you have to take the skytrain to Terminal 1. There was a minor scratch on the lower right front corner, so I took a photo. When returning the car, the staff exaggerated and said it would cost seven or eight hundred. They told me the amount would be deducted from my credit card. I informed them that my rental insurance covers all costs and asked them to discuss it with my rental company.

The original car I reserved wasn't available at the location, so the staff replaced it with a Nissan SUV, which met my needs.

The staff was very attentive and enthusiastic.