The car exchange location doesn't match the GPS coordinates, making it hard to find. You need to search for the Regis Hotel.

The vehicle is new, and pick-up and drop-off are convenient.

Not bad, very fast.

The rental company charged extra for returning the car to a different location and handled subsequent accidents inefficiently. The cars were old and seemed to have altered mileage. The car's power was noticeably weak.

The typical style in Australia: everyone is extremely friendly and detailed, which unfortunately leads to very low efficiency. When I picked up the car, there were two customers ahead of me. I thought it would be quick, but it ended up taking almost an hour because they were basically chatting, completely ignoring the people waiting behind them.