Europcar PERTH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Zara Wyat(t)

Australia

Reviewed: Thu, Apr 11, 2024

About Europcar: 2.0 /10

The overall service was very mediocre. We told the Europe Car staff several times that we wanted medium insurance, but they secretly switched it to premium and made us pay for it. Really disgusting.

We actually rented an MG that had only run about 10,000 km, but both the accelerator and brakes were very loose. The long-distance drive on the highway was terrible. Definitely avoid! Moreover, the price we paid at the store was much higher. We booked a Mitsubishi but ended up with an MG.

1 days rental

Relevant Reviews on Europcar PERTH AIRPORT

Vivian Ezekiel

Australia

1 days rental

Reviewed: Wed, Apr 17, 2019

About Europcar: 6.0 /10

More expensive than other rental companies

Australia

1 days rental

Medium SUV | Mitsubishi ASX or similar

Reviewed: Fri, Aug 16, 2019

About Europcar: 8.0 /10

No hard sell on insurance. Quick and easy pick up

About QEEQ: 10.0 /10

Easy to use, no issues

Patrick Puay

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Aug 2, 2019

“What we expected is not what we get when we collect our vehicle.”

About Europcar: 5.3 /10

Toyota Corolla was being pickup and a replacement similar model of vehicle does not meet our expectation.

A.Cheah

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Apr 24, 2019

About Europcar: 7.0 /10

Counter after the departure hall not open even at 7am. (Other counters are mostly open). Need to walk more than 500 - 800 meter to another pick up counter. Inconvenient for those with heavy luggage.