Very satisfied

The Budget store staff charged extra service fees arbitrarily.

The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

Staff is friendly and we managed to get a big car

車を借りたときに傷などを自分でチェックする。メールを会社に送って、その返信がなかった。返却したときに、傷について聞かれたので、送ったメールを見せたら無事に返却できた。 カーナビをお願いしたはずだが、ついていなかった。グーグルマップを見て旅行中運転した。

予約はスムーズでした。