Very satisfied

The speed of car rental in the US is more or less the same across companies, always slow, haha.

Rented a car for a day to go to the airport, and was charged $25 for insurance without being informed (deposit taken when picking up the car and directly charged when returning). Since this didn’t happen the last time I rented, I didn't notice. $25 a day is quite expensive for insurance! Be aware of this mistake. Contacted Zuzuche but got no resolution. The car's condition and convenience are still good.

The front desk staff were friendly, didn't push extra insurance, and even upgraded my car!

Budget told me that I need to pay for full insurance, nevertheless I remember that I paid insurance through Easyrentalcars.