A convenient way to travel.

The phone support was patient, but the staff at the store had a mediocre attitude. There is no Chinese service at the Sydney airport Hertz.

Satisfied

Picked up the car early in the morning, no queue. The service was mediocre, the staff's attitude was neither warm nor cold. Couldn't find the handbrake and asked for help; although the staff seemed somewhat unwilling, they did help eventually. Overall, Australian officials tend not to be friendly towards Chinese, but local people are generally quite enthusiastic.

Located inside the airport. Good service attitude. They didn't have the car I wanted, but they gave me a full tank of gas.

what's a terrible experience with Hertz. The staff is not helpful and not professional at all. They just left the car which was in poor conditions. We insisted to ask for another car but we had waited over one hour to get the car. During our waiting, I approached Hertz staff to ask for the status but their response was one of bored indifference.