Efficient

Fast and courteous

This is a scam company. Both times, there were already many scratches on the car, but they blamed me and charged me over 6000 RMB, which just matched the insurance deductible. Even though I had a clear video showing the scratches were already there, they didn't care. Communication was impossible. Don't be tempted by low prices, rent from Budget or Avis. I will fight them to the end, even going to court if necessary. This has wasted half a month of my time! It's outrageous! After returning to my country, the local staff wouldn't answer my calls or emails. They put a pre-authorization hold of several hundred dollars, but they have the power to overcharge your card!

Since it was in Norway and I do not understand Norwegian, the car rental company did not clarify the charges, mistakenly leading me to purchase insurance even though I had already bought it on the QEEQ platform.

受け取りに非常に時間がかかりました。 車両は新しく清潔で良かったです。 道中でパンクしましたが、これは道路工事中の区間を走行したときに金属片が刺さったと思われ、車両の問題ではありません。 返却時に駐車場の場所が非常に分かりにくく大変でした。

予約はわかりやすくスムーズでした。 現地でパンク修理をして修理代を支払いましたが、修理代はAXAの保険で全額補償されました。 保険請求の手続きは、修理後に状況写真と領収書の写真をQEEQサポートにeメールしただけで、非常に簡単でした。 QEEQ.COMは車両予約時にAXAのフルカバー保険を購入でき、サポートの対応も良いので安心です。