Although the queue time was long, the service was excellent. When I lost the key, the staff stayed with me the whole time, providing assistance and transportation. They had someone tow the car back, but I later found the key, so they didn't charge a towing fee. The next day, they refunded my deposit in full. Budget's service in San Francisco is much better than in Los Angeles.

I wanted to book for Los Angeles but ended up booking for San Francisco.

Waited in line for over an hour

It’s okay

I reserved Medium SUV but they upgrade me luxury. Ford Fusion with navigation helped me too much Thanks