The service was okay, but unlike what was mentioned during the booking, no one was holding a sign at the exit (other rental companies usually have someone holding a sign). Fortunately, they sent a WhatsApp message, and my daughter speaks English, so we could connect. However, we had to wait for about half an hour on the roadside. If the timing was tighter, it would have been a better experience (we had already provided flight information).

The experience from start to finish was excellent. Upon exiting the airport, someone was there holding a sign with my name to pick me up. They guided me to a spot where, after a short wait, the rental company’s staff arrived with the car I rented to drive me to their nearby office to complete the paperwork. They were friendly and helpful. After a thorough inspection of the car together, they also explained the basic functions of the vehicle, provided instructions for returning the vehicle, and even gave me a hand-crafted map of the return location and the nearest gas station. Overall, extremely satisfied.