Very good

The staff had a pretty good attitude. They asked if I needed additional insurance, and when I declined, they didn’t delay anything; the procedures were handled quite quickly. They were very diligent during the car inspection and proactively pointed out existing damages on the vehicle. If the car’s condition was not suitable, they were willing to coordinate a replacement. Initially, I reserved a 5+2 seat car, but they gave me an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The car exchange was smooth (but if I booked a seven-seater, why did they give me a five-seater in the first place?).

The service was quite good, but the booked car couldn't fit our luggage. We had to pay over 30% extra for an upgrade.

High cost performance, easy car rental, and good service.

Different car what given. Expect a hybrid but was given petrol. However it is a nice car to drive.

Good customer service with good price offered.