We waited 30 minutes for the car rental company's shuttle bus. We arrived at the store at 11 PM. There was a long queue. The staff were slow and seemed unprepared.
Please be very cautious when choosing Budget and the Zuzuche platform. The Budget staff did not actively ask us about additional items outside of our order; instead, they just added them in. Since there were many people in line, I didn't have time to check everything. Twice I confirmed with the Asian staff member, Rose, that all my fees matched my original order, and she said they did, and only asked for my signature. In the end, I was charged for three additional items, which amounted to half of the daily rental fee. When I communicated this with the Zuzuche platform, they told me that my signature proved I accepted the charges. I am speechless that this platform partners with Budget!
The store is not far from the airport. I booked a Ford Edge AWD, but got a Chevrolet 2WD instead. The power is terrible; it's very slow to accelerate at 60-70 mph, making overtaking difficult. Strongly don't recommend BUDGET!
Added on double in insurance they said I had to have.
About QEEQ:10.0/10
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