Not happy, they forced me to buy a $15 insurance which they claimed was mandatory. Also, the car probably wasn't fully fueled when given to me, but I forgot to check.

Forced to buy insurance, without it no car rental.

There were a lot of people picking up cars, so I had to queue for a long time, but the process was relatively simple and efficient. Returning the car was extremely convenient and took only about 5 minutes. A big thumbs up! I rented a big pickup truck, which was a bit expensive, but it was brand new with only 10 kilometers on it, and even the protective film on the handle was still there!

The counter staff was helpful and she give me upgrade to DINALI with 29 USD Daly difference and 17 USD for the insurance Unfortunately I configured later the car I took was Yukon XL not a DINALI as she said

I booked insurance through the app but was charged when I was picking up the car. The guy said its the process of budget the insurance isnt charged during booking.