Great service, very short wait time.

Queued for almost 2 hours to get the car, the experience was terrible.

There was basically no queue, and the process was completed very quickly.

Large company, no mandatory charges, easy pick-up and drop-off procedures.

Terrible service and I will never use Avis again. They overcharged me for fuel, included unexplained charges and incorrectly informed me on charges for a GPS. I plan to complain to their head office on the numerous inconsistencies in charges. It was my first time using the company, and if their intention was to never get me to do business through them again, then they succeeded.