Was simply perfect.

Couldn't reach by phone

Really easy to check-in/out and we had a great experience driving but we were so desappointed to see the extra fee they made us pay at the end.

National person was on break at check-in, so we were routed to next counter over, which had a longer line. After filling out paperwork, we still had to wait about 10 minutes before they could find a car.

You were the cheapest I found for on-line car rental searches.

Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive.
Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...