There was only one attendant among the three rental companies, presumably a supervisor, with an extremely arrogant attitude. Although we arrived early, we ended up waiting in line for an hour. We had a 10 o'clock appointment but only got the car and left at 11. There were about 20 people in line, and only one person handling it, which was extremely unreasonable.
Overall, it's acceptable. They promoted the option to upgrade to a better vehicle, but after confirming it wasn't free, I declined without being pressured into purchasing.
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