Very satisfied

Quick and easy to find. Simple procedures. Swipe card and sign to pick up the car (Deposit hasn't been returned yet, but there shouldn't be any issues).

The lady at the counter was quick and polite during pickup. The guy at the parking area was enthusiastic and helpful, making the whole process fast and pleasant. The services on the QEEQ website were also very reliable, allowing for quick and professional itinerary changes. Most of the rental cars seem to have plates starting with AI, so locals will generally know it's a rental. No need to worry about driving speed or yielding.

Very good, smooth communication when picking up the car and no insurance upselling. The car provided was relatively new.

The staff's service attitude was excellent and very patient, thumbs up! However, when I picked up the car, I found the cleanliness of the vehicle to be quite poor, much worse than Sixt. There was a lot of dust around the windows, dirt in the central storage compartment, and a thick, curly hair stuck in the cigarette lighter. That was quite gross!