CAR RENTAL REVIEWS ON HERTZ AT GENEVA AIRPORT（SWISS SIDE）, GVA

I had to pay over 300 CHF for refuelling because I came with a less than full car. This is outrageous, and a lot more than I am used to from the other large car rental agencies.

Quick and easy to find. Simple procedures. Swipe card and sign to pick up the car (Deposit hasn't been returned yet, but there shouldn't be any issues).

The staff upgraded us to a new car. We really appreciated it! Overall, the experience was excellent, and we will use this rental company again.

They provided a new XC60, which was great.

Excellent

Good

Very satisfied

The lady at the counter was quick and polite during pickup. The guy at the parking area was enthusiastic and helpful, making the whole process fast and pleasant. The services on the QEEQ website were also very reliable, allowing for quick and professional itinerary changes. Most of the rental cars seem to have plates starting with AI, so locals will generally know it's a rental. No need to worry about driving speed or yielding.

The service was excellent.

Five stars

The reserved Mercedes was unavailable, but they provided a Lexus of the same class. The car was very new and fully equipped. Excellent experience.

Very good, smooth communication when picking up the car and no insurance upselling. The car provided was relatively new.

Very satisfied

We found additional scratches on the exterior of the car. Be sure to take photos and report it to the rental company before taking the car. It's recommended to take a picture of the fuel gauge when picking up the car. We received it without a full tank. We filled up at a gas station about thirty minutes from the airport, and when returning the car, they questioned where we refueled since it was just slightly below full. Showing them the fuel gauge photo from the start changed their attitude immediately. Additionally, during our drive, the Adblue warning light kept coming on. We had to buy urea and refill it at a gas station. The staff said it wasn't necessary, but the warning light was constantly on, and not refilling it could have caused starting issues. If this happens, remember to keep the receipt; we found out when returning the car that you can get a refund with the invoice...

Well-known brand, no complaints

Good

Simple procedures and detailed service

Excellent, will choose them again next time.

Very satisfied

Satisfied