We found additional scratches on the exterior of the car. Be sure to take photos and report it to the rental company before taking the car. It's recommended to take a picture of the fuel gauge when picking up the car. We received it without a full tank. We filled up at a gas station about thirty minutes from the airport, and when returning the car, they questioned where we refueled since it was just slightly below full. Showing them the fuel gauge photo from the start changed their attitude immediately. Additionally, during our drive, the Adblue warning light kept coming on. We had to buy urea and refill it at a gas station. The staff said it wasn't necessary, but the warning light was constantly on, and not refilling it could have caused starting issues. If this happens, remember to keep the receipt; we found out when returning the car that you can get a refund with the invoice...

The car provided was indeed smaller than the one reserved, which is a negative point. However, the store and staff were acceptable.

During the queue, they didn't process orders by sequence but rather recommended other car models and insurance plans. The key issue was that they didn't tell me this small car uses diesel, which almost led to a big mistake.

Big company, well-organized. They have the cheapest rental rates for child safety seats!

It's okay