Hidden insurance costs are a major issue. It feels like the information provided on the platform and the full insurance purchased were not properly synced with the rental company, so all the paperwork had to be redone. Renting on-site might be more reliable.
Very satisfied with the staff, but there were too many people in line and the wait time was a bit long. They replaced my car with a two-door Mercedes C220d coupe, which was awesome.
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