Arrived early, but couldn't pick up the car early unless paying extra. No flexibility or human touch. Additional fees are required to travel to other neighboring countries.
The car pickup process was very easy. When returning the car, you just need to refuel it and drive it back to the same garage where you initially picked it up.
“Easy to reserve and pickup. The price was very affordable.”
About OK Mobility:9.0/10
The car was a great fit. We got an MG SUV instead of the NISSAN and I'm glad we did. Everything worked as expected and there was a lot of room for luggage in the back. My biggest complaint is that we wanted to pick up the car 45 minutes early due to an early arrival and the rental agent wanted to charge us 50 Euros. The car was already ready to go, so I'm not sure why we'd be charged extra. He ended up reducing this fee for us and I'm grateful, but I'm not sure why we needed to be charged for such a small shift in pick up time. Additionally, I was told by the agent that I'd need a sticker (vignette) for driving across the border into Luxembourg. I spent time stopping and asking about this only to find our that this is needed only for commercial trucks. OVERALL, the pickup was easy and the entire rental experience went smoothly.
About QEEQ:10.0/10
Smooth booking overall!
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