Good service attitude, no upselling even with full insurance purchased. They let you choose from several models. The staff I met was an Asian named Bobby.

Overall satisfied, but hope the return process can be improved.

Excellent! The car was very new, and both pickup and drop-off were convenient and easy.

I told the rental company not to add any extra services, but they still upgraded the vehicle and added roadside assistance. I signed without checking closely and ended up with a lot of additional charges.

Originally booked a Ford Focus, but was informed at the airport that it wasn't available. After some negotiation, I paid a small fee to upgrade to a Ford Mustang. AVIS had good service, the pickup and return process was convenient, the car was fairly new, and it was in good condition.