They promised airport pickup, but this company doesn't have an office at the airport at all. The pickup location is more than ten kilometers away from the airport, and no one answered the phone. When I finally got through, they instructed me to go to a place outside the airport to get a ride to the pickup location. As a foreigner unfamiliar with the language and area, I had no idea how to get there.
“The information supplied by easy car for the transfer location was extremely poor.”
About GOLDCAR:4.3/10
Gold car were understaffed and did not answer there phone for over an hour, when they did answer the phone they were extremely unhelpful. The car seats were dirty. I will never use gold car again
As always, you never really know if or how to do the insurance. I paid for it through the booking site and the counter denounced the insurance and sell their policy. Luckily, I have never had to test it. The deposit seems crazy, I don’t remember this from any other rental company
About QEEQ:7.0/10
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Customer Service
Exactly as expected, and friendly and flexible Too!
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