No sirve la reserva ya que ahi te dan lo que quieren

NO me dieron el tipo de coche que contrate, ya que no tenian disponible. Pedi automatico y me dieron estandar

Te venden un seguro más caro y si no lo quieres tienes que dejar $50 mil pesos en garantía

I originally booked a compact SUV, but they didn't have that model. The staff insisted that their full-size vehicle corresponds to it. I ended up with a Kia Forte, which is generally reviewed online as a compact car. This branch is quite deceptive, so be cautious when booking.

I booked a Prado model on QEEQ, but when I arrived at the store, they didn't have the Prado at all. They only had a Renault SUV, which was much smaller, and there were no other options. When I asked the store, they told me to communicate with the website, saying the online information might be inaccurate. I understand that they might not have a Prado, but they clearly stated that they would provide a comparable model. Anyone can see that a Prado and a Renault are not the same size. I hope you can communicate this better. If a vehicle is unavailable, don't write it on the website!

At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved

They were very responsive and said they would help us out with any issues