Convenient and fast.

There was a last-minute car change. The counter said that the reserved car was unavailable and offered an upgrade. After agreeing, went to the parking lot and found no car in the designated space. Asked a staff member and was told there were no cars left. They switched to another car and said it was the only one available, no other options. Very frustrating.

The receipt and the pre-authorization charges do not match. There are still a few hundred dollars in pre-authorization that have not been canceled.

Car windscreen was a little dirty and we ran out of windscreen wash fluid after only one day

All overall experience was satisfactory.

good price, delivery of car took little more time than usual. late night not my counter persons

good price and prompt customer care replies.