Number one car rental

I am still waiting on my bond to be refunded it has now been 4 business days and nothing has come through. I had a great experience with staff and picking up the car and dropping off but now that I am chasing my bond refund no one seems to be responding to my emails or getting back to me which is really disappointing

Great value for money

The Toyota Camry I reserved was not available on the day of pickup, so they gave me a RAV4 instead. I don't like driving SUVs; the hard seats caused back pain. The foreign female manager with tattoos and a shaved head had a very poor attitude and yelled at me. Later, I found out that the company had recently been robbed, with three cars and several thousand New Zealand dollars stolen, but that has nothing to do with me. In the end, I had to accept the SUV. The management doesn't know how to communicate or show apologies. Fortunately, the two Chinese girls who handled the reception were very polite to me, although they work under the boss's orders. It's tough for them to have this job in a foreign country. I thank them for the services they provided.

The pickup time was outside the store's working hours. Communication via mail beforehand was very clear, and the process was straightforward. The car was in good condition, clean, tidy, and fuel-efficient. The return process was quick, and they offer a free shuttle to the airport, making it very convenient.

Car had a slight foul smell.. but this went away after a while. Older vehicle but worked well

Gr8