Initially, they gave us a car without a front license plate and not the model I had booked. Later, the patrolling staff at the car park noticed and said it was unusable, asked the service staff to switch, and we were told there were no cars at that spot. Finally, albeit reluctantly, the receptionist gave us the car model we had booked.

pick-up counter staff not informative. service not applied for (road safety net) was added to the bill without notice. CHECK the rental agreement!!!

easy, fast, and competent service and booking procedure. You have my full confidence.

Excellent customer service and fast .

Good deal

I Called two times from Denmark to Budget in EWR. First call I talked to a local guy Who was rude and completely useless. Second call, I got an South East Asian guy, who was very helpfull and solved the issue.

You shoul consider expressing more clearly, which company you actually are renting from. In my case Budget. Could have missed it...

Car was good but Newark return process wasn't smooth. I left the car with the keys in it (as I was told). I had to call them to make sure they checked the car in.