From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1449354312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1449354312
logo_img

Very good experience.

Reviewed: Sun, Nov 3, 2024
About Budget: 9.0 /10
The first vehicle had a puncture in the tire. The replacement vehicle was in good condition, but a little dirty. The usb jack for my cell phone didn’t work so I couldn’t charge my phone in the car.
About QEEQ: 10.0 /10
Economy | Honda Fit or similar

Relevant Reviews on Budget Philadelphia, PA

Everley Burke

View more >
Reviewed: Mon, Apr 8, 2019
“Philadelphia Airport - Newark”
About Budget: 4.0 /10
At Philadelphia Airport, Budget feels like a small car rental company. The shuttle buses are small and infrequent. I waited for half an hour, and no bus came. Other companies like AVIS, ALAMO, and Hertz had their shuttles come by three times, but Budget's bus never arrived. I ended up taking the AVIS shuttle and walking to Budget.

Leona Sherwood

View more >
Reviewed: Wed, Sep 12, 2018
“Philadelphia”
About Budget: 2.0 /10
I've been renting cars abroad since 2008, and have rented about 20-30 vehicles from various companies. Besides a few with really bad reputations, I've rented from most major companies. Budget in Philadelphia had the worst service I've ever experienced. This summer, I rented from them three times, and each time was a hassle with different problems. I chose Budget mainly because of the low prices, but you get what you pay for. The first time, I came out of Philadelphia airport in heavy rain with a long queue of people waiting for cars. Two attendants were slow and impatient, making me wait over an hour. When it was finally my turn, I specifically told them not to add any extra services. In my rush, because of the rain, the late hour, and having my child with me, I didn't carefully check the contract and later found out they added a $60 road assistance service. Previously, other companies I've rented from would pitch additional services and insurance, but would respect a refusal. This was the first time extra charges were added secretly. Calling customer service didn't help; they said it was common practice and advised me to be more careful next time. During my second rental from the airport location, I again had to wait at least half an hour. I reviewed the contract before signing and found a $50 charge without explanation. The attendant claimed it was for arriving 20 minutes early. I argued that I could return the car 20 minutes early instead, and only then was the charge removed. When picking up the car, I discovered another issue — the car given to me was already occupied. The attendant had to issue me a different vehicle. Nearing the end of that rental, I visited a nearby Budget location to inquire about an extension. They said I could simply place a new order online and finalize it at their branch without waiting for the current one to expire. A few days later, with two days left on my current rental, I placed a new order and went to that branch to extend my rental. Upon completing the paperwork, I noticed a $300 fee and questioned it. The attendant explained that since my current order hadn’t expired, he canceled my existing rental and rented a car for two days at their branch rate, which led to the $300 fee. I inquired about my remaining two days on the original contract and was told they were voided. The attendant claimed that, despite initial assurances, I needed to select their branch when making the new order, not the airport location. When I decided to cancel, they informed me it was too late as the system had already processed the cancellation. Without my signature or agreement, the cancellation was non-reversible. The attendant and I had a heated argument; she insisted I pay the $300 or leave without the car; otherwise, I couldn’t drive away. This was the worst service I experienced during my two months in the U.S., feeling like I had encountered a scam. I called customer service, who tried to mediate but ultimately failed. The manager stated the order was processed and couldn’t be changed, so I was left with two choices: leave and rent from another company or pay the $300. Customer service suggested filing a claim post-rental for any additional costs. Needing the car urgently, I had no choice but to pay with the promise to claim later. Eventually, rental customer service helped me recover $100 from Budget. I noticed that Budget is the only company in Philadelphia with bad reviews, and I now understand why. Their service is the worst I've encountered. If you have options, avoid Budget, and if you must rent from them, check every single charge before signing.

Sabina Sinclair

View more >
Reviewed: Wed, Sep 12, 2018
“Philadelphia”
About Budget: 2.0 /10
The waiting time was too long. I waited for almost an hour. The staff were very slow, and they even gave me a car that already had someone in it. I had to go back and switch to another one.

Lennon Lowell

View more >
Reviewed: Wed, Jun 11, 2014
About Budget: 8.0 /10
Friendly service
About QEEQ: 10.0 /10

P.Khalil

View more >
Compact | Ford Focus or similar
Reviewed: Tue, Jul 30, 2019
“It was a wonderful reservation and perfect support from EasyRentCars”
About Budget: 10.0 /10
Thanks for the great car
About QEEQ: 10.0 /10
Was a great team

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!