From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5192022334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5192022334
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Very good experience.

Reviewed: Sun, Nov 3, 2024
About Budget: 9.0 /10
The first vehicle had a puncture in the tire. The replacement vehicle was in good condition, but a little dirty. The usb jack for my cell phone didn’t work so I couldn’t charge my phone in the car.
About QEEQ: 10.0 /10
Economy | Honda Fit or similar

Relevant Reviews on Budget Philadelphia, PA

Sandra Edison

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Reviewed: Mon, Sep 3, 2018
“Philadelphia”
About Budget: 2.0 /10
I've been renting cars abroad since 2008, renting cars around twenty or thirty times. Apart from a few notorious companies, I've rented from most major car rental companies. The Philadelphia Budget location has the worst service of any company I've experienced. This summer, I rented from the Philadelphia Budget location three times, and each time there was an issue. I chose Budget due to its low prices, but you get what you pay for. The first time, I had just arrived at Philadelphia airport. It was raining heavily, and there was a long queue. Two attendants were taking their time and were very impatient. I waited for over an hour. Finally, it was my turn, and I told the staff not to add any extra services. I was alone with a child who was exhausted, it was raining heavily outside, and it was getting dark. Eager to leave, I didn't carefully review the agreement and later found out that the staff had added a $60 roadside assistance service. Usually, other companies try to push extra services and insurance, but they respect your decision when you decline. This was the first time I encountered someone sneakily adding charges. When I called customer service, they said this was common, and since I had signed the agreement, the company wouldn't acknowledge my complaint. The second time, again at the airport location, there was another long queue, and I had to wait at least half an hour. Before signing, I noticed a $50 charge without an explanation. When I asked the staff, they said it was a fee for arriving 20 minutes early. I told them I could return the car 20 minutes early, and they removed the charge. Then, they gave me a car with someone already inside, and I had to go back to get a different car. A few days before my rental period ended, I wanted to extend the rental. I asked a nearby Budget location if I could handle the extension there. They said I could by placing a new order through the rental platform and then handling the extension. I was told I could do this anytime and didn't need to wait for my current order to expire. However, when I went to the nearby office to extend with two days left on my current order, the staff said this was wrong. They had prematurely ended my current order and charged over $300 for the new two-day rental. I asked why the remaining two days from my previous order were voided, and they pointed out that it was because I did not select their location as the pickup point in the new order. When I refused the new charge, they told me I couldn't take the car unless I signed and paid the $300. This was the worst service experience in my two months in the U.S. Feeling like I had no choice, I called customer service. After lengthy discussions, they told me they couldn't change the order, leaving me with two options: leave and rent another car elsewhere or pay the $300 and contest the charge afterward. I ended up paying the $300, and after my rental period ended, I contested the charge and got $100 refunded. All car rental reviews in Philadelphia were generally good, except for Budget, which had two negative reviews. Now I know why. If you have a choice, avoid Budget. If you must rent from Budget, carefully review every charge before signing.

John Bellamy

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Reviewed: Fri, Jun 13, 2014
About Budget: 8.0 /10
Very friendly and quick service for both rental and return.
About QEEQ: 8.0 /10

Lennon Lowell

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Reviewed: Wed, Jun 11, 2014
About Budget: 8.0 /10
Friendly service
About QEEQ: 10.0 /10

View more >
Compact | Toyota Corolla or similar
Reviewed: Sat, Oct 30, 2021
“So-so”
About Budget: 7.0 /10
The car was fine but there was surprise charge of $12.97 added to my bill and I'm still trying to find out what it was for
About QEEQ: 8.0 /10

View more >
Full Size | Chevrolet Malibu or similar
Reviewed: Sat, Nov 30, 2019
“Overcharged due to error on budget!”
About Budget: 7.0 /10
I've requested a car without an e-toll device as I was going to pay all tolls in cash, which I've done. Weeks after returning the car I was charged for two tolls that I've paid in cash. Send the receipt and company did nothing. Very Poor customer service. Will not use this again!
About QEEQ: 10.0 /10
All process very easy.

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