It was a breeze booking through Qeeq and Avis.

Very patient, good service attitude, no aggressive insurance sales, no extra charge for spousal additional driver, low deposit.

The rental company is located right in the airport, very convenient

It was easy to find the AVIS counter inside the terminal at Avalon Airport. The staff at the counter were very helpful. When I mentioned my preference for Toyota cars, they immediately swapped my initial reservation for a Camry, and reminded me that the car had a foot brake, which was very encouraging for me as a first-time right-hand drive driver. The return process was also very pleasant; the staff just asked if the tank was full and cheerfully said 'OK'.

We were given a vehicle that had low pressure and a warning sign and then downgraded two levels with no refund to a Kia sedan that was quite unclean

Like: Quick and Easy. Fabulous staff and very friendly.
Dislike: Car was a little underpowered and no reversing camera.