MACKAY AIRPORT CAR RENTAL REVIEWS

The staff were very patient and friendly. The store is located right in the arrivals hall of Mackay Airport, and the parking lot is super close and convenient.

The car was not the model requested but was more than suitable for our requirements. Budget staff were busy but were pleasant, courteous and helpful

Excellent service. Clear communication via email of all necessary information. When our flight was delayed by 2 hours we emailed QEEQ so as to not lose our booking. They responded immediately to let us know that Budget had been informed of the delay and to assure us our booking was secure

Staff were friendly and helpful

Very helpful. Was disappointed that the additional insurance I took that “cleared” the excess was actually not direct with Budget and was something I would have been charged extra for if something had happened

Avis were helpful and thorough but quick. Very friendly also

Counter staff would not put in my frequent flyer membership

excellent customer service from the gentleman in Mackay

The car was relatively new, service was professional, and the process was completed quickly.

Excellent car just what I needed Budget staff where very helpful

All excellent prices where just what I wanted for a long stay

Like: Good vechicle
Dislike: All good

Woman at the desk was very helpful, cheerful and efficient. Car was great, drop off was easy.

I have no complaints about the staff, they helpful and friendly

The booking format was good