The prices for different car models online are different, but the payment and model at pick-up were the same. My language skills are not good, so I just managed to get by.
Took the AirTrain to the car rental area at JFK Airport, which was easy to find since all rental companies are located there. Alamo and National share the same office, but Alamo's signs are less noticeable. Arrived at JFK Airport at 8:30 PM local time and there was no line at the rental counter. Booked a Chrysler 200 but received a Toyota Camry. The car had about 20,000 km on it but was in good condition overall. Drove 2,400 km over 6 days without any issues. The elderly African American gentleman at the store did some upselling, mainly for vehicle upgrades and roadside assistance.
The service at Alamo was terrible. They immediately tried to sell me additional services. When I declined their suggestions, they deliberately wasted time and were very inefficient. Renting a RAV4 was not cheap (compared to a Grand Cherokee), but they didn't have that car. I could only choose between an older model Small Cherokee and an outdated KIA. Very disappointing!
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