It truly was the best, better than any car services I have used. I'll be using their services again.

The service was terrible. When I arrived, there was no one there. After waiting for more than half an hour, someone finally showed up. Even then, nobody attended to me immediately. When they did, they were indifferent.

When I picked up the car it had lots of dents and marks however staff assured me that they were aware and I would not be charged.

Very good.

Perfect all round free upgrade to Corolla

Perfect it got us a much better rate than going direct to thrifty

'upgrade' to a toyota highlander which was far too big, and very heavy on petrol consumption, so not value for money we had booked for a compact many months before only to be told that no compact was available - later claimed due to bush fires on mainland - an unlikely story

fine except for thrifty's so-called 'upgrade'

Nobody in the key drop-off counter when it was 23:10. But the service hour is written until midnight seen from the notice in counter.