I will definitely never rent from this car rental company again.

Italy

Reviewed: Sat, Dec 14, 2024

About Centauro: 2.0 /10

This is by far the worst car rental experience I have ever had. The counter staff fraudulently upgraded my vehicle without my consent and overcharged me 90 euros. This fee is almost double the original rental cost. I did not receive any receipts or notifications about the upgrade during the entire rental process, which is clearly fraudulent. I will definitely never rent from this car rental company again.

About QEEQ: 8.0 /10

Thanks to the helpful assistance of QEEQ customer service, my issue has been resolved satisfactorily. The compensation for my loss is a testament to their commitment to customer service.

Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. Our customer service team is currently investigating your case and will keep you updated with any progress. We appreciate your patience and understanding. We value your feedback and hope to have the opportunity to serve you better in the future.

Centauro

Milan Malpensa Airport(MXP)

Milan

Italy

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Centauro Milan Malpensa Airport

Liz Louise

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Reviewed: Tue, Feb 13, 2024

About Centauro: 10.0 /10

Very good

About QEEQ: 10.0 /10

Stephanie Smedley

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Centauro

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Reviewed: Mon, Feb 5, 2024

About Centauro: 10.0 /10

Overall service was pretty good. They tried to sell me insurance, but after I said I already booked extra, they didn't insist further. At Malpensa, there is a free shuttle bus at gate 16 on the departure level, very convenient.

About QEEQ: 10.0 /10

Yvette Haydn

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Centauro

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Reviewed: Fri, Jun 21, 2024

About Centauro: 10.0 /10

Satisfied, would rent again

About QEEQ: 10.0 /10

Paddy Gosse

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Centauro

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Sat, Jul 14, 2018

“Milan, Varese, Noale, Florence, Pontedera, Pesaro, San Marino”

About Centauro: 2.0 /10

A very strange company. The car wasn't full of fuel when rented, they gave me a very difficult car to drive instead of the Polo I booked. After negotiation, they replaced it with a Fiat 500. I think they play a trick with the fuel - the car isn't full when rented, they charge high fuel fees, and when you return it, you usually top it up, but you don't get refunded for the extra fuel. This is the last time I'm renting from this company.