My previous rental experiences from Budget were very good, however this time the model / brand i booked was not available. instead of upgrading my booking to a better model they gave me a smaller car for the same price.
“Acceptable. Be aware and take the risk if need to.”
About Budget:5.0/10
No customer service phone number was provided. Downgraded vehicle or pay three time the fees to upgrade (vehicle ordered not available)
Forget my glasses - Although they inspected the car upsind down did not remind me.
Brilliant service great communication easy to use app will certainly use again.
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