The company promised a full tank of fuel, but the car only had half a tank when picked up. It showed a range of 350 kilometers, but after refueling, the range increased to over 600 kilometers. Other services were fine.
The counter staff had a tough attitude, pushing us to buy insurance and claiming that the insurance we bought from Zuzuche had no coverage in Canada. We only rented the car for 3 days to drive around Vancouver, so there was no need to pay an additional 81 CAD for insurance. After insisting, we took the car without extra insurance. We traveled from Toronto to Montreal for 14 days, stayed in Montreal for 3 days, and drove from Calgary to Seattle for 12 days, using 4 different car rental companies. This was the worst experience.
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I would not hesitate to be a repeat customer!
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