CAR RENTAL REVIEWS ON DOLLAR AT VANCOUVER AIRPORT, YVR

予想通りの車だった。ランクアップしてもらえたら嬉しかった。ただ、車の状態は特に問題なく走れた

保険もしっかり証明書が送られてくるし、支払いも予約も簡単で良かった

The waiting time was a bit long, maybe because business is good.

Satisfied

Not great

Very satisfied with the service, pickup was quick.

Quite satisfactory

Everything within my expectations.

Affordable and good value, simple procedures

Counter staff was unfriendly and in rush. However car was in good condition. Few marks on the body fat were not mentioned on the paper, had to make it signed

Easy rental process as always

Waited 30 minutes before taking actual possession of the vehicle. Agent over insistant on selling insurance packages, already covered by credit card or personal insurance. Tried scaring us into renting a larger vehicle (because of the difficult Rocky Mountain hills). Turns out we were already upgraded. Multiple scratches on almost brand new vehicle. None noted on inspection sheet. Went back inside to simply see the agent indicate damages based on my own recollection, or even his own "probable"spots We eventually took photos of all damage to feel more comfortable with eventual issues. Drop off agent refused to inspect the vehicle in our presence upon return. The Vancouver airport may in the end be too busy a place to allow rental agents to do a correct job.

Perfect.

Picking up and returning the car was very convenient, and they provided a full tank of gas. No need to wash the car before returning.

I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money

I don't know if it's Dollar or Qeeq that's to blame but one allowed us to book a car that we were then told we would not be able to hire because it didn't have snow tyres. Given our rental was covering 1st Oct onwards and it is law in the parts of Canada we were in that snow tyres are on the car from 1st Oct I think it's unacceptable to rent someone a car that isn't legally drivable. We had to pay an extra £90 at pickup that we were not anticipating. This isn't really acceptable.

Service was decent, staff had a good attitude

Everything smooth!

If comparison (eg no of days, car type…. etc) is available on time, it’s easier for me to make up my mind on the booking.

I got an up grade to Chevrolet malibu.

Qeeq kept reminding me as I came closer to my rental. Good job. Well done.

Car is brand new, exceed my expectation. Friendly staff, clear and accommodative.

Price is good

Satisfied

Thought price was high for our needs. Requested a build in GPS system but the vehicle given was the only one available with that or do we were told.

Car not ready, long waiting