CAR RENTAL REVIEWS ON THRIFTY AT VANCOUVER AIRPORT, YVR

Friendly customer service who took great concern about the distance that the vehicle would be travelling given the weather conditions and upgraded to an all wheel drive vehicle. Thankyou Thrifty!

Very satisfied. Although there were questions about insurance during pickup, once informed that I already purchased it through the rental platform, the counter quickly handed me the car without any further hassle.

The car was great in size, would have been better to have GPS, the vehicle wasn’t old but lacked in features, otherwise no issues

Thrifty are absolute scam artists. Did not tell us about the extra fees. Ended up paying almost double the amount. Pathetic service

Very satisfied

Satisfied

Bad organization at counter desk. More than 1h30 To get the vehicle

Easy to use, easy to access

Easy to work with. Located right at the airport. Super convenient

As usual, easy to find booking, and offered a variety of options at an affordable price.

not bad

not bad

O carro era excelente. A previsão do tempo era de neve e na retirada me deram um carro já com pneus de neve instalado. Foi a melhor decisão! Nevou muito e fomos a vários locais com neve. O tempo de retirada foi curto e de entrega mais rápido ainda.. Achei caro o aluguel, saiu mais de 2.000 dólares... mas entendi que era devido à sazonalidade (dezembro/janeiro) Gostaria de ter parcelado o aluguel, mas foi cobrado tudo de uma so vez

A plataforma de reservas funcionou. No cálculo inicial deu 8.000 reais, mas a conta final deu 12.000... havia outras taxas que nao tinham sido consideradas. Acho que poderiam fazer uma previsao mais próxima da realidade...

Very efficient

It was okay, no upselling.

Overall very satisfied. Just cross the road after exiting the airport to reach the car rental company. No waiting in line, just provide the reservation information, get a brief explanation, and take the keys.

Very good.

The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.

NA

Average attitude, some upselling

Very satisfied. The car had only driven 76 kilometers. It's a brand new car with the user manual still sealed. The only downside is that the steering wheel tends to loosen momentarily when turning, causing oversteering. After getting used to it, you need to correct the steering in advance. Upon checking, I didn't find any excessive looseness in the steering. I'm not sure what the issue is, but I got used to correcting the steering in advance. To avoid trouble, I didn't switch to another car on my second rental.

모든 스태프들이 최선을 다해서 노력해 주셨습니다. 하지만 차량의 픽업까지 1시간 가까이 걸렸어요.

Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.