Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.

The staff added various insurances for 500 CAD without asking me, and also charged 128 CAD for a full tank of gas, totaling over 620 CAD. Due to the rush and language barrier during pickup, I didn't notice this problem until I returned to the hotel. I immediately went back to the airport counter to negotiate and managed to cancel the additional insurance. The fuel cost was also adjusted to 100 CAD. I’ve experienced the hidden rules of the rental company.

Thrifty are absolute scam artists. Did not tell us about the extra fees. Ended up paying almost double the amount. Pathetic service

Bad organization at counter desk. More than 1h30 To get the vehicle

Easy to use, easy to access

Car was great but a gas guzzler