Budget is the worst car rental company I have ever encountered. They added an extra $258 without my consent, including a $53 fuel charge. I repeatedly emphasized that I would return the car with a full tank, yet they still charged me $53 for fuel, taking advantage of my poor English as a woman. This place is truly unscrupulous. Additionally, my flight was rescheduled, and they demanded $250 for a 2-hour delay in returning the car. I will never use Budget again!
The Budget counter Staff were very friendly and obliging. On receipt of the car I found out that the car allocated was a 2 door not the 4 door I'd ordered that wasn't a problem the counter staff immediately provided us with a 4 door.
About QEEQ:10.0/10
Excellant service The problem described earlier I put down to miscommunication but it was soon rectified by the counter staff at Budget.
i have one comment: budget need to check the car alignment beforehand. my rental car was shaking on 60 miles per hour.
About QEEQ:10.0/10
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