There was no Chinese-speaking staff when picking up the car, which caused the process to take over half an hour!!!
Did not purchase their expensive insurance!!! The staff told me the car had damage (after about 10 minutes of poor translation), but I couldn't understand where the damage was, how many spots, or if it would affect driving!!!
When returning the car, I drove around the airport three times before finding the designated drop-off location. The navigation was useless (couldn't direct to the specific location)!!! Trying to contact the rental company was impossible (couldn't understand English, no Chinese-speaking staff)!
When picking up the car at the airport, the staff was not very friendly. However, when we had to change the car because it was too small, another staff member was very helpful and assisted us.
Car condition is excellent. Easy collection and return.
About QEEQ:8.0/10
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