I was satisfied with the service. When I arrived, only the MG of the same class was available. After some consideration, I decided to pay extra for the Q5.
An employee named Sym was very helpful. The first car couldn't connect to Bluetooth, the second and third cars couldn't connect to CarPlay, and it wasn't until the fourth car that it finally worked. However, by that evening, it stopped working again. Truly terrible. In Australia, using a phone while driving can result in heavy fines, so a car without CarPlay is basically useless.
The company didn't provide assistance after the vehicle broke down and kept passing the responsibility around.
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