The car pickup was handled by an elderly man who wasn't very proficient in English, making communication difficult. Moreover, he was unwilling to address some of the questions we raised. However, I would like to compliment the staff member during the car return process—his English was good, he was enthusiastic, communication was smooth, and he was patient. Thumbs up!
They gave me a car that seemed brand new, with less than 100 kilometers driven. If you're going to the mountainous areas in southern Serbia, I strongly recommend getting full insurance. Some roads there are very narrow, especially the roads leading in and out of the UVAC canyon. It's inevitable that you might brush against the roadside bushes when passing other vehicles, which could leave scratches on the car. This company is extremely meticulous when inspecting the vehicle upon return. It's the most thorough inspection I've ever seen. When I returned the car, there was a barely noticeable scratch under the right side door, and they charged me over 800 euros for it (I only had basic insurance).
About QEEQ:10.0/10
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