I had a discussion at return, as they inspected the car and told me all is OK, then they charged me for missing fuel. I was still in airport so I went back to the office in parking and I was told indicator was missing a line. I shown them the receipt of refuelling which was consistent with the km of the rental, and told them the gun was clicking out showing full tank and indicator was probably faulty.
Only after a long discussion with another employee the charge was removed from my invoice.
The vehicle was in good condition, and the rental and return process was convenient. However, it seems like we didn't receive a formal receipt when returning the car; they just verbally confirmed it was OK. Not sure if there will be any issues later. The price through QEEQ was much more affordable.
Thankfully Hertz stayed open past midnight at MRS and I was able to pick up my vehicle !
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